Terms and Conditions

Thermosculpt Pro - Terms & Conditions
Customer Service Phone:
Monday thru Friday from 7am – 8pm (CST)
Saturday from 9am – 5pm (CST)
We are closed on Sunday and major US holidays.

By using, accessing or ordering products, you hereby agree to all of the following terms.

Acceptance of Agreement: Your access to and use of our website (the 'Site') is subject to the following terms and conditions which may be updated by us from time to time without notice to you. By accessing and browsing the Site, you accept and agree to, without limitation or qualification, the terms and conditions, privacy policy, and acknowledge that any other agreements between you are superseded and of no force or effect with respect to your access and use of the Site.

Shipping of Product(s): Your order will be processed and shipped within about 1 business day. Shipping time is estimated to be two to four (2-4) business days from when your order ships out. If you feel you are experiencing any delay in the delivery of your product, you may contact our customer care department at1-800-969-3087.

Price Change: We may at any time choose to adjust and change the prices of our products and/or services.

Trial Orders: By submitting your shipping and payment information and authorizing the trial order, you are agreeing to the terms and conditions of the 14-day trial offer seen on the Site you ordered from or will be ordering from. Once you click the order button, identified on checkout as a colored button that currently reads "Rush My Order" you will be sent your trial order of our product and be billed $4.95 to cover the shipping and handling fee which will appear on your account today. The trial does not start right away. We make sure you get at least a full 14-day trial. We allow 3 days for shipping, even though it rarely takes that long. To keep the product, do nothing and you will be billed $84.82 on the 17th day from when you purchased your trial bottle. Starting 30 days from your initial order date, you'll receive a new 30-day supply every month at the guaranteed low price of just $84.82 per month plus $4.95 S&H per shipment, which will conveniently be billed to the card you provided unless you call to cancel. You can cancel the trial by calling 1-800- 969-3087 within the trial period to request a return authorization number and then return the product as instructed. Your request for cancellation, whether by phone or email, will be processed immediately; however, you will be responsible for any charges, billing or shipments that have already been shipped to you or that have already been delivered to you at the time of your cancellation that have not been returned per the terms of our return policy.

Return Policy: We are confident that you will be absolutely amazed by Dean's products. If you're not, send back the unused portion of the product within the first 30 days of the shipment of the Trial Order and we will refund the purchase price of the product. To return product call customer service at 1-800-969-3087 to request a return authorization number (RMA) then return the unused portion of the product within 2 weeks for a full refund of the purchase price less shipping and handling fees. Any merchandise returned must be at the customers expense and have the RMA number marked on it.

Did Not Receive and/or Lost Package: All products are expected to arrive to the shipping address supplied within 2-4 business days after it ships. Packages will typically ship out within 1 business day from the day you place your order. For orders placed on a weekend date, packages will typically ship out the following Monday, assuming it is not a major holiday. If for some reason you do not receive the product after five (5) business days of ordering it is recommended to contact customer support at 1-800-969-3087. All orders are shipped with delivery confirmation. If the order is shown as delivered we are to believe it has been delivered unless you call to state otherwise before the trial has ended.

Trial Awareness and Compliance:We make sure all customers are aware of the terms and conditions of this offer when placing an order.

Trial Extension: We may at any time choose to extend your trial to give you more time to try the product out. You may also request a trial extension by calling us any time before the end of the trial.

Product Claims: For more information on our product, claims and the ingredients please visit the website. The product is intended to be used in conjunction with a sensible diet and exercise program to see best results.

Modifications to Services: We reserve the right at any time and from time to time to modify or discontinue, temporarily or permanently, the services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the services.

Medical Advice: The Site does not provide medical advice and is not engaged in rendering medical or professional services or advice, and the information provided on the Site is not intended to replace medical advice offered by a health care provider. We strongly recommend that you promptly consult a physician or professional health care provider prior to use of any product. Neither the product nor the ingredients in the product have been approved or endorsed by the FDA or any regulatory agency for treatment of obesity or to cause weight loss.

Product Information: The products advertised on this site have not been approved or cleared by a government regulatory body. You should not construe anything on the Site as a promotion or solicitation for any product or service or for the use of any product or service that is not authorized by the laws and regulations of the country where you are located, including the United States.

Exclusion of Warranty: While we use reasonable efforts to include accurate and up-to-date information in the Site, we make no warranties or representations as to its accuracy. We assume no liability or responsibility for any errors or omissions in the content of the Site. Without limiting the foregoing, everything on the Site is provided to you 'AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

User Submissions: Any 'personally identifiable information' in electronic communications to the Site is governed by the Site's Privacy Policy which is posted on the site.

Links From Other Sites: We have not reviewed all of the sites linked to this Site and are not responsible for the content of any off-site pages or any other sites linked to the Site. We do not take any responsibility for any information or claims that were made by other websites and encourage you to alert us if a website is making false claims and linking to our site or product at help@thermosculptpro.com.